The Federal Reserve is racing to keep pace with a new kind of systemic risk, as OpenAI’s leadership warns that generative ...

From their first Zoom call to a 58-minute voice note, Maggie O'Farrell details how she and Chloé Zhao came to co-write the ...

GenAI gets blamed for churning out “crappy content,” but the bigger issue is the way we’re using it. We hand over vague, ...

A spokesperson said the layoffs will not affect service for Spectrum customers in Maine, but former employees argue their roles were valuable. Donald Trump gives update on "Arc de Trump" Anderson ...

Residents fear data centers will raise utility bills and strain resources Local opposition unites farmers, environmentalists and homeowners across party lines Pennsylvania utilities project sharp rise ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

UPDATE: Activision and Paramount Pictures have officially announced that Taylor Sheridan will write and produce the Call of Duty movie with Peter Berg, who will also write, direct and produce the live ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. Armen Kirakosian, Global Senior Manager, Learning ...