Business of Apps

Chatbot vs. AI agent: What’s the difference and how to make the right choice

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

Silverback AI Chatbot Outlines the Role of AI Chatbot Systems in Structured Digital Communication

New York, New York - January 06, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced continued development and ...

I plan to diversify my AI chatbots for 2026 — here's how I'm using ChatGPT, Gemini and Claude in the new year

Each of these models is great now, able to handle the vast majority of tasks that I throw their way. And yet, I still find ...

Silverback AI Chatbot Announces Continued Development of AI Assistant Feature to Support Structured Digital Engagement

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...