Is the traditional command-and-control operations management model — which reigned supreme for decades in an era of relative stability and predictability — finally dead? All the signs we see say it is ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

IT leaders are breaking up traditional IT silos to establish more modern, value-centric structures and processes honed to ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years (here for instance) about how the journey drives companies to forge a more intimate ...

Cloud adoption once delivered a clear competitive advantage. Today, that advantage is no longer defined by whether you are in the cloud, but by how effectively you operate it. Many enterprises are ...