Aspect Communications has let it be known it's getting out of the hardware business. To that end, the company is offering, for the first time, a software-only package with the release of Customer Self ...

BANGALORE, India, June 4, 2025 /PRNewswire/ -- Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), by Application (Banking, ...

The size of a business can be a defining characteristic for any interaction. When it comes to sales, they will approach and speak with you differently based on how many employees and offices you have.

Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line. No product or service – or end user – is perfect. This ...

Dallas-based customer-support software company TeamSupport LLC has acquired SnapEngage LLC, a chat software developer. The companies will operate under the TeamSupport banner and SnapEngage will ...

You don't need to have a friend in the tech business to get your computer or device working properly. One of these companies that specialize in remote PC support can help. I've been testing PC and ...

The Budget-Conscious Way to Recruitment Software Swiftpro Ltd. launches a new 3 Tier Technical Support, Software Maintenance and Upgrades package. Swiftpro believes itís the easiest, most cost ...