Customers contacting the TTC with a compliment or complaint will have their calls answered in "under 90 seconds". The TTC will get back to "more than 95 per cent of you within fiv ...
A new report being presented to TTC commissioners Wednesday paints a less-than-glowing picture of customer satisfaction on the TTC.
Through uncontrollable delays and unique challenges, the consortium leaned on a “one team mentality” to deliver the generational megaproject over nearly 15 years.
The TTC has unveiled details of plans to get fans to and from FIFA World Cup matches, saying it will rely on a combination of extra service, express bus shuttles and later subway trains on game days.
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