Overview:  As microservices and cloud-native architectures scale in 2025, service mesh tools have become essential for managing service-to-service communic ...

Looking at the mainstream practice of service design today, something is clearly not working. Over the past decade, service design has evolved into a commodified brand or product—one that has been ...

This course will explore service design as a human-centred problem-solving process. It will consider the importance of staff, users and everyone that has a relationship with a service. Through a ...