How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...
VentureBeat

ServiceNow positions itself as the control layer for enterprise AI execution

ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails ...
Rutland Herald

ServiceNow puts AI to work across the manufacturing value chain, helping close the gap between the factory floor and front office

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today introduced AI-native solutions that connect the ...