How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...
Blockonomi

ServiceNow (NOW) Stock Plunges Nearly 8% Amid Geopolitical Chaos and AI Disruption Concerns

ServiceNow (NOW) stock tumbled 7.86% Friday amid Middle East tensions and Anthropic's AI agents launch, deepening 2026 losses ...

ServiceNow stock craters 19% in week's worst S&P 500 showing

ServiceNow Inc. NOW stock is on track for its worst week in a decade, tumbling 19% and cementing its spot as the S&P 500's ...

ServiceNow CEO builds new business model around AI

Bill McDermott envisions a ‘control tower’ for companies as AI moves beyond intelligence to execution.
SiliconANGLE

ServiceNow enhances Now Assist generative AI agents with ‘bring your own model’ experience

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...
Computerworld

ServiceNow will embed OpenAI models into its AI Platform

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. ServiceNow signed a multiyear agreement ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...