A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Oracle announced the purchase of LiveLOOK – a real-time, visual collaboration technology for co-browsing and screen sharing. Of course the deal isn’t solidified until the government powers that be ...

SAN FRANCISCO---Oracle on Tuesday launched its database as a service in a preview as part of a series of platform cloud services. In a keynote at Oracle's OpenWorld powwow, Thomas Kurian, executive ...

Oracle ORCL is making a bold push into the cloud, positioning it as the cornerstone of its next growth phase. In the fourth quarter, total cloud revenues climbed 27% year over year, contributing to a ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

Oracle remains one of the best high-risk, high-potential-reward plays in cloud computing. Its multicloud business model could make Oracle one of the top AI clouds over the long term, but it comes at a ...

The hardware, according to the company, will come at an approximate cost of $10,000. The infrastructure will be managed and operated by Oracle. Oracle is adding a new managed offering to its ...