As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...
The holidays bring joy, food, family, and sometimes tough conversations. It can feel impossible to talk across divides right now, but social science offers tools that actually help. I use a simple ...
You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...
Giving compliments often and really laughing at others' jokes can bring some joy and excitement to the interaction.
How do you have meaningful conversations with people whom you deeply disagree with on a personal level? A recent Pew research study determined Americans are more divided today than at any point in our ...