Customer centricity and CRM (customer relationship management), though complex, can be understood using a simple analogy. As I noted in July’s column, customer centricity is like the one-to-one ...
ST. LOUIS — Managed service provider Interface Systems has released it's now enhanced customer portal, One View Edge. The service promises its customers greater visibility and easier access to ...
Interface.ai, a customer automation platform for banks and other financial institutions, today announced that it closed a $30 million funding round led by Avataar Venture Partners. Twenty million ...
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