Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...
One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...
Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say anything deliberately cruel. And yet, there are phrases that slip out of ...
We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.
Right now, you could probably write a list of people with whom you always have conflict. It might be mild or it might be severe, but you just can’t seem to get in a groove with these individuals. You ...
Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...
Assertiveness is a desirable quality for a business leader. But assertiveness takes skill. Confidently and respectfully expressing your opinions, needs and boundaries, while also being considerate of ...
Right now, you could probably write a list of people with whom you always have conflict. It might be mild or it might be severe, but you just can’t seem to get in a groove with these individuals. You ...